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Experienced and electrical expert in residential and commercial service, repair and installations with over 15 years of experience. Proficient quality control and security compliance staff member with continuous training of the latest Canadian Electrical Code, technology and safety issues. Rolland highly values his relationship with his customers as they are the reason we are in business. He has a strong motivation to educate homeowners on all equipment and service options available to them to ensure their comfort and safety.

With the company since 2005, Kim is an effective communicator and has a pleasant demeanour. She takes every incoming client calls, recognizing that the client takes higher priority than any other task. She efficiently orchestrates the dispatching of all service calls to ensure priority scheduling. With an upbeat attitude, Kim’s focus is primarily on customer service. She is the voice between the technicians and the client. When not on the phone, Kim takes pride in working on all company’s marketing communications and marketing strategies.

Master Electrician and Owner with over 22 years of experience in residential, commercial electrical service and repair. Stephane brings a spirit of vision and leadership to the team, and ensures that the team members are happy, motivated and are working together to achieve the company’s desired goals: which is: to provide unsurpassed, world-class service that delights every client, on every call, every day. In the field, with his broad range of experience and service to the residential, commercial and industrial field, Stephane is a strong believer that every job should be done right the first time in strict compliance with the Canadian Electrical Safety Code. Stephane strives to provide all his employees with training opportunities that will improve their professional and personal skills set and assist in their personal quest for success.

No team would be complete without a general manager. Organized and structured, Sylvain manages all accounting activities and business financials. He also supervises the company’s assets such as vehicles, information and communication systems. He answers the phone, at peak times, remembering that the customer is the number one focus of the company. Sylvain has been with the company since 2003 and is a valuable asset.

Young electrical apprentice with an upbeat attitude! Frédérik is a fast learner and is highly focused on customer service and enjoys working with people. He will take care of his customers' electrical needs with a smile while respecting their property and time. Frédérik takes great pride in assisting other electrician on the Novolux team, bringing satisfaction and personal safety of every homeowner they serve.