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ABOUT US

What Makes Us Different

Novolux is an electrical service and repair company providing residential customers the best service in the area. We are focused on you.

How are we different?

These are some of the ways ……… Up-Front Straight Forward Pricing™ You know the price before the work begins, in writing. When something goes wrong with your electrical system, you want it fixed right away. Problems with your electrical system can be scary, stressful, expensive and even dangerous, but most electrical problems can be avoided with the right team on your side. When our technician arrives at your home for an electrical diagnosis and repair, he will be ready for any electrical problem or situation. He will evaluate the problem or installation and explain all of the options available to you. Your technician will then show you in writing exactly what the cost will be to perform the work. There will be no surprises after the work has been completed.

Our Electricians

Our highly skilled technicians deliver expert installations every time. All employees are drug free test, and smoke free. We educate and train our employees in customer service, and to be knowledgeable and up to date regarding amendments to the electrical safety code, so they may offer the best service possible to our customers. All our electricians hold valid Interprovincial Certificates of Qualification in the electrical trade. All apprentices are registered with the province. All employees are neat, uniformed and wear I.D. badges for your protection and peace of mind.

Inside Your Home

Not only do we protect your home by providing electrical inspections and home protection plans, we also treat your home as though it was our own. Our technicians will respect your home and property, with protection to your floors and furniture. You deserve this care, and we demand this from every technician we send out.

7 Reasons why you’ll put out the welcome mat when our technician comes to work in your home…

1. Knowledgeable, experienced and skilled
2. On time, we guarantee your technician will arrive within the two hour window of your appointment.
3. Friendly, helpful, reliable… I don’t hire anyone I wouldn’t have work inside my own home.
4. Neat, clean and uniformed for your safety and security.
5. Trained in true customer service, not lip service.
6. Top-notch trouble-shooters who specialize in saving you time and money.
7. Fully outfitted with state-of-the-art diagnostic tools and a huge inventory of parts.

So forget the moat….and put out your welcome mat.

Our Guarantees

100% Satisfaction Guarantee

Service & Repair Guarantee

If you are not 100% satisfied with the service we have provided, we will refund all of your money. If our electricians smoke or swear in your home; do not protect your furniture and floor, or leave your home without cleaning up, you do not pay for the service. If a repair fails in the first year, we will repair it again absolutely free.

Electrical Panel & Main Service Guarantee

We guarantee that your electrical panel and/or main service replacement project will be completed on or before the date promised. We guarantee our workmanship for a period of 3 years. If your panel or service gives you any trouble at any time during that period, we will repair the problem free of charge. We guarantee all materials and workmanship to meet or exceed the current Canadian Electrical Safety Code. We guarantee to protect the condition of your home, during all phases of installation.

Equipment & Fixture Guarantee

We guarantee that the equipment and/or fixtures we supply and install in your home will perform as we have stated. If any equipment or fixture fails during normal use in the first year, we will either repair or replace the item at no charge to you.

Why We Are Here